Your satisfaction with our courses at Manhattan Birth is an essential part of why we offer heartfelt and down to earth classes. If you are unhappy with your experience, please reach out to us so we can work with you to make this right! Email us at: email@example.com
We believe in the offerings we provide and truly hope you are satisfied with them.
We understand things happen, schedules change and you may be unable to attend class. We will do our best to accommodate and reschedule you to the next class if your schedule permits.
However, given that our classes are primarily virtual and in some cases videos through our learning portal, we typically do not offer refunds.
If you need to cancel a class and require a refund, you can request a refund within 7 days of your original purchase or prior to your scheduled class. Refunds are issued at our discretion and handled on a case by case basis. Refunds will either be processed as a credit for a future class through a Manhattan Birth gift card or back to your original payment source minus a 5% processing fee. Please send your refund request to firstname.lastname@example.org.
Upon acceptance to the mentor program and payment is made (whether monthly or in full), there are no refunds.
If you are on a monthly plan and need to withdraw from mentorship,you must request to do so within the first 30 days of the program. Withdrawals are handled at our discretion and after a discussion with the program director. If you request a refund, you will immediately lose access to the course via LearnDash and our Facebook group. However, if you are having trouble meeting your monthly payment, please be in touch; we’ll see what we can do to help.
If you come across errors in billing or you need to adjust your payment method, please contact Guramrit: email@example.com and she will help.